Why did boutique hotel’s have such a success when they started in the 1980s? Because the individually decorated rooms and hotels delivered a new and exciting emotional impact.

Every hotel needs to discover what is unique about them and promote that in their marketing and advertising efforts. It’s true to independent hotels, for hotel chains, for individual hotels within a chain and all the way to an inn or bed and breakfast.

The common problem for hoteliers is how to increase their revenue with a limited stock of rooms per day and any day lost can’t be recovered. Once they have worked out how to fill the hotel, the dilemma is often how to decrease the market share of OTAs and increase their direct bookings.